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Frequently Asked Questions

Find answers to common questions about KPI Tree Studio

Getting Started

Pricing & Plans

Features & Functionality

Language Support

Technical & Security

Support & Resources

Training & Certification

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.

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Getting Started

What is KPI Tree Studio?

What is a KPI Tree?

What is the ROKS methodology?

Do I need training to use KPI Tree Studio?

Pricing & Plans

What pricing plans are available?

Is there a free trial?

Can I upgrade or downgrade my plan?

What payment methods do you accept?

What is your refund policy?

Features & Functionality

What export formats are supported?

Can I collaborate with my team?

Does KPI Tree Studio work offline?

What AI features are available?

Can I import existing KPI frameworks?

Language Support

Is KPI Tree Studio available in German?

How is the language detected?

Can I share a link that forces a specific language?

Technical & Security

Is my data secure?

Where is my data stored?

Can I export my data if I leave?

What browsers are supported?

Is there a mobile version?

Support & Resources

How can I get help if I'm stuck?

Where can I learn more about KPI best practices?

Do you offer corporate training?

How do I report a bug or request a feature?

Training & Certification

What training programmes are available?

What is the KPI Black Belt programme?

Are Bernie Smith's books included?

Still Have Questions?